privacy policY

Effective Date: November 2025

About this Policy

Eumundi Brewery takes your privacy seriously and is committed to protecting the privacy of any personal information held about individuals in accordance with applicable laws.

This policy applies to Eumundi Brewery (ABN 46 918 517 212) and its related bodies corporate (“Eumundi Brewery”, “we”, “us” or “our”). It describes the way we collect, hold, use and disclose your personal information.

If you have any enquiries about this policy, please contact us using the details set out in Section 16 below. This policy does not apply to the personal information of our employees in their capacity as such.

What is “personal information”?

“Personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable. It includes details such as a person’s name, address, date of birth, and contact details, as well as information inferred from your interactions with us (for example, purchase preferences or browsing behaviour).

What personal information does Eumundi Brewery collect and hold?

We collect and hold personal information to allow us to perform our business functions. We will only collect information that is necessary for a lawful purpose directly related to our activities.

The types of personal information we may collect include:

  • your name and contact details (phone, email, postal address)

  • demographic information

  • your product preferences and purchase history

  • payment details (e.g. credit card number)

  • user-submitted content (videos, images, reviews, or survey responses)

  • information about your online interactions with our websites and social media

  • device identifiers and location data

  • correspondence and communications with you

We do not collect sensitive information unless you have provided your consent or it is permitted by law.

What happens if I don’t provide my personal information?

If you do not provide the personal information we reasonably require, we may be unable to supply you with certain information, goods, or services.

How does Eumundi Brewery collect my personal information?

We generally collect personal information directly from you when you:

  • purchase our products or visit our venues

  • enter a competition, promotion, or survey

  • interact with our websites, apps, or social media channels

  • contact us via phone, email, or our customer service platforms

We may also collect information from trusted third parties who provide services on our behalf (for example, online ordering or marketing platforms) or as otherwise permitted by law.

Why does Eumundi Brewery collect and use my personal information?

We primarily use your personal information to supply, market, and promote our products and services, and to improve your experience with us. This may include:

  • informing you of promotions, events, and offers

  • conducting research and customer surveys

  • handling enquiries or complaints

  • improving our marketing and communications

  • analysing website and social media engagement

We may also use your information for purposes related to the above or as required or permitted by law.

Marketing communications

We may use your information to send you direct marketing (via email, SMS, phone, social media, or post) if you have agreed to receive it and not opted out.
You can opt out at any time by following the unsubscribe instructions in our communications or by adjusting your device settings.

We may share limited information with digital marketing partners who assist us in delivering personalised advertising.

Customer Enquiries

Calls and messages to Eumundi Brewery’s customer service channels may be recorded for quality, training and verification purposes. Personal information shared during these interactions may be used to:

  • address your enquiry or complaint;

  • improve our service quality and staff training; and

  • verify complaint details if required.

Will Eumundi Brewery disclose my personal information to others?

We may disclose personal information to:

  • related companies or brands within Eumundi Brewery

  • third-party service providers (e.g. logistics, IT, marketing, promotions, or legal services)

  • business partners involved in joint promotions or collaborations

Some partners may operate or store data outside Australia, including in countries such as New Zealand, the United States, the Philippines, India, China, Ireland, or Japan.
Where we disclose information overseas, we take reasonable steps to ensure it is protected in accordance with Australian privacy laws.

Cookies and tracking technologies

We use cookies, tags, and similar tracking tools to enhance your online experience and gather insights into how our platforms are used.
Cookies help us to:

  • deliver and improve our websites;

  • provide personalised advertising and recommendations;

  • analyse website performance;

  • understand customer preferences.

You can manage or disable cookies in your browser settings, though some features may not function as intended.

How does Eumundi Brewery secure my personal information?

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Measures include:

  • encryption of data where appropriate;

  • monitoring for unusual or suspicious activity;

  • regular staff training on privacy and data protection.

However, no data transmission over the internet is completely secure, so any information you send to us online is at your own risk.

Access and correction

You may request access to or correction of your personal information at any time.
Before releasing information, we may require proof of identity. If access is refused, we will provide written reasons.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised “Last Updated” date.

Questions or complaints

If you have any questions or concerns about this Privacy Policy or our handling of personal information, please contact:

Eumundi Brewery (part of Comiskey Group)
HQ - Comiskey Group
Email: hello@comiskey.com.au
Phone: (07) 3261 7333

We take all privacy concerns seriously and will get back to you as soon as possible.